Client Operations Intern

Ticketmaster/Live Nation

May 2023- August 2023

BUSINESS MANAGEMENT

• Developed a client-centric mentality
• Understand ethics, compliance, and business conduct in the industry.
• Utilized time management when working with individuals or clients/teams.
• Understand how large companies function and communicate.
• Budgeting overtime and Travel/Entertainment.
• I learned about new Ticketmaster products and learned from the staff about product adoption and training.
• Monitored key product usage to assist in the creation of area best practices.
• Assisted at a client box office in understanding the inner operations of a venue.

OPERATIONS

• Understand the needs of small & large clients.
• Applied operational skills and tactics towards events and on sales.
• Assist with checking client event submissions and event changes.
• Develop & observe presentation skills.
• Learn operational/metric tracking techniques.
• Assist in the execution of event on sales or reports for clients.
• Product analytics.
• Develop competencies in planning management.
• Work with clients and staff to develop strong communication skills.
• Major event support, including assisting with venue access control.

Artist Manager Intern

72 Music Management

2022-2023

• Worked with 3 Grammy Award-winning Artists.
• Managed and adjusted artist calendars and sent reminders for events.
• Collaborated with publicists, media, and marketing personnel to schedule and facilitate interviews and appearances.
• Drafted artist bios and media communications to support marketing and promotion.
• Executed administrative details to meet artist needs for scheduled appearances.
• Oversaw financial documentation for artist engagements and reconciled invoices with the accounting department.
• Cultivated frequent and consistent communication with artists to promote schedule alignment.
• Kept paper and digital records of bookings, reservations, and client needs.
• Compiled notes and research in preparation for scheduled engagements.
• Assisted on Album Releases and Tour Management

Skills

• Meeting Trends Analysis
• Client Relationship Building
• Financial Management
• Advertising and Marketing
• Social Media Platforms
• Organization and Prioritization
• Ticket Sales
• Travel Arrangements
• Performance Schedule Management

References

Ticketmaster/Live Nation

Andrew Tuke

Contact Info Upon Request

72 Music Management

Jeff DeLia

Contact Info Upon Request